What have your main problems been when shopping online? Experience and tales from others have told me time and time again that delivery is the number one complaint customers have. They either have not received their parcel, or it was sent on a wrong day and sent back to the post office or was really late.

For shoppers, this can be off-putting, so as an eCommerce website that needs to keep custom and a good reputation, it's vital that you maintain or create a high-quality delivery service. You can visit https://jdldeliveries.com/ to find out about next-day courier delivery services in Kent.

Avoid too many customer complaints – there will always be some- to determine on your website your shipping policy and previous options, this way the customer knows what to expect from your service.

A shipping policy will be very useful because it easily informs customers about when goods are shipped and their rights to refunds. No customer or seller would want to waste their time fighting over time delivery and refunds, so always make sure you have a section on e-commerce sites cost you devoted to policy.

Next, incorporate pricing delivery options to your e-commerce website. You will have different pricing options depending on whether your e-commerce website of national or worldwide.